READIAW LTD attaches great importance to the protection of your privacy. This privacy policy aims to inform you about the personal data we collect when you use our platform and services, how we use it, and the measures we put in place to protect it. We may collect and process certain categories of personal data mentioned below based on our legitimate interest in operating and improving our platform, personalizing your user experience, offering you relevant content and services, ensuring the security of our platform, and conducting statistical analysis. When we process your data based on our legitimate interest, we ensure that this interest does not override your fundamental rights and freedoms regarding data protection. We perform a balance of interests assessment to ensure that the processing is necessary for our legitimate purposes and that its impact on your privacy is proportionate.
You have the right to object to this processing of your personal data based on legitimate interest by contacting us at the coordinates provided in this privacy policy. Please note that if you object to certain treatments based on legitimate interest, it could affect your ability to fully use certain features of our platform or benefit from some of our services.
1- Data we collect:
We may collect the following categories of data:
- Identification data: Surname, first names, email address, password, phone numbers, date and place of birth, gender, parentage, home or residence, marital status.
- Payment data: Credit card information, e-wallets such as Mobile Money, Stripe, or PayPal… (encrypted and stored by our payment providers).
- Navigation data: Browsing history, IP address, browser type, device used.
- Usage data: Viewed content, purchases made, interactions with the platform.
- Location data: If you allow geolocation, we may collect data on your geographical location.
- Contact person details: To facilitate communication and respond to your requests or provide technical assistance, we may collect your contact details. This information may include your name, email address, and, if applicable, your phone number. Providing this data is optional but may be necessary to fully benefit from certain services or obtain a personalized response.
- Education data: As part of improving our services and personalizing your experience, we may request information regarding your educational background. This data, such as your education level or fields of study, is collected on a voluntary basis, processed based on our legitimate interest, and allows us to better understand the interests and potential needs of our users regarding literary content or associated services.
- Certification data: If you choose to share information regarding your professional or academic certifications, this data may be used to further personalize your experience on our platform, notably by offering specific content or opportunities that might match your profile. The communication of this information remains at your entire discretion and its processing is based on your consent.
- Skills data: To offer you an enriched and relevant experience, we might invite you to share information regarding your skills, notably in writing, reading, or related fields. This data, provided on a voluntary basis, helps us better identify our users' profiles and adapt our service offerings and content accordingly, based on our legitimate interest.
- Nationality data: Information regarding your nationality could be collected as part of our legal obligations or our legitimate interest, or for statistical and global audience analysis purposes. Providing this information is generally optional, unless there is a specific legal obligation.
- Job title data: If you interact with our platform in a professional context (for example, as a published author or partner), we might collect information regarding your job title. This data allows us to better understand the nature of your engagement with our platform and facilitate our professional exchanges, based on our legitimate interest in managing our professional relationships.
The list above is by no means exhaustive and should be used as a simple reference point from which a practical definition of personal data can be established and developed. In addition to the categories of personal data mentioned above, we wish to inform you that under the General Data Protection Regulation (GDPR), we might collect data considered sensitive, such as your religion, sexual orientation, biometric data, or health information. This collection could occur as part of advanced content personalization and recommendations, specific offers and services, or to meet legal compliance and security obligations. In such events, we will ensure to obtain your explicit and specific consent before any processing of this sensitive data.
2- How we obtain data about you:
We collect your personal data in different ways:
- During registration: When you create an account on our platform, you provide us directly with certain information.
- During purchases: When you make a purchase, we collect information necessary for processing your payment.
- During navigation: We use cookies and similar technologies to collect information about your navigation on our platform.
3- Use of information:
The data we collect is used for the following purposes:
- Manage your account: Allowing you to log in and access your content.
- Personalize your AI-based experience: Offer you content recommendations tailored to your preferences using machine learning algorithms.
- Improve our services: Analyze your platform usage to improve our features and service offerings.
- Ensure platform security: Detect and prevent fraud and abuse.
- Send marketing communications: If you have consented, send you information about our news and promotions in the following cases:
- Requested information
- Purchase of goods or services from us
- You have given us your explicit consent for commercial communications
- Has not refused to receive marketing communications
We will always ask for your consent before sharing your personal data with third parties. You can ask us, or any other concerned third party, to stop sending you commercial communications at any time by sending us an email. You must send your requests to our Data Protection Officer (DPO) at:
dataprotectionofficer@readiaw.co.uk
Please note that if you refuse to receive marketing communications from READIAW LTD, your personal data may be kept to the extent that it is related to the provision or purchase of a product and/or service, warranty registration, or other transactions.
- Contact you to answer your questions or support requests.
- Comply with our legal and regulatory obligations.
4- With whom we share data:
READIAW LTD might share your personal data with carefully selected third parties for the identified processing purposes. These third parties may include:
A. IT service or system administration providers.
B. Professionals providing banking, legal, accounting, consulting, and/or insurance services.
C. Government regulators based in the United Kingdom (England, Wales) and other relevant jurisdictions.
D. HM Revenue & Customs.
E. Stripe, PayPal (payment providers or gateways), acting on our behalf and subject to confidentiality obligations in accordance with the GDPR.
F. Any existing or future third party to whom READIAW LTD may sell, transfer, or merge aspects of its business or assets.
All third parties to whom we transmit data are required to respect your personal data, keep it secure, and process it only for the specified purposes for which it was collected. Third parties will only receive or process your data with our explicit authorization.
5- Information protection:
READIAW LTD has implemented a series of security measures (technical and organizational) in accordance with the General Data Protection Regulation (GDPR), to ensure that your personal data is protected against accidental loss, unauthorized access, alteration, or disclosure. READIAW LTD limits access to your data only to employees, agents, subcontractors, or other third parties who have a legitimate reason to access this information. These persons or organizations will only process or access your personal data on our explicit instructions. They are subject to a duty of confidentiality.
6- Individual rights of users:
READIAW LTD respects your rights, in accordance with current regulations. We fully respect your:
- Right of access: You can request access to the personal data we hold about you.
- Right to rectification or restriction: You can request to restrict or rectify your personal data that is inaccurate.
- Right to erasure ("right to be forgotten"): You can request to delete your personal data in certain circumstances.
- Right to object: You can object to the processing of your personal data for legitimate reasons.
- Right to restriction: You can request to limit the processing of your personal data in certain cases.
- Right to portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
7- Information retention:
We keep your personal information for as long as necessary to provide our services to you and comply with legal obligations.
8- Privacy policy updates and contact:
We may update our privacy policy from time to time. We will inform you of any significant changes by posting an updated version on our platform, followed by email notification if you are
subscribed to our newsletter.
9- Cookie policy:
Cookies: We collect cookies to optimize our platform and services to offer you content to your taste and guarantee a better online shopping and reading experience. You have the full freedom to change your permissions for cookie settings whenever you wish.
10- Legal basis for processing
The processing of your personal data is based on one of the following legal bases provided by the applicable data protection regulations (GDPR):
- Consent: For certain categories of data, without limitation, (e.g., certifications, marital status in specific cases), we may ask for your explicit consent before collecting and processing them. You have the right to withdraw your consent at any time.
- Legitimate interest: For certain categories of data, without limitation, (e.g., education, skills, job title, global audience analysis), we process your data based on our legitimate interest in operating and improving our platform, personalizing your user experience, and ensuring security. We ensure that this interest does not override your fundamental rights.
- Legal obligation: For certain data, without limitation, (e.g., nationality in certain contexts), we may be required to collect and process it to comply with legal or regulatory obligations.
READIAW LTD only uses personal data for the reasons for which it was collected. We will never use your personal data for any other reason unless we reasonably consider that there is another reason to use this data that is compatible with the original reason. For more information,
contact us at: headquarter@readiaw.co.uk.
For any questions regarding this privacy policy or the exercise of your rights, please contact our Data Protection Officer (DPO) at:
dataprotectionofficer@readiaw.co.uk.
If you are not satisfied with how your data has been handled, contact our Data Manager first at:
datamanager@readiaw.co.uk. If the Data Manager cannot resolve your concerns, you have the right to contact the Information Commissioner's Office (ICO).
You can contact the Information Commissioner's Office at:
Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF,
www.ico.org.uk.
You can also write to our registered office:
71-75 Shelton Street, Covent Garden London, WC2H 9JQ, United Kingdom.